Questions & Recommendations Predicted
This tool helps sidekick provide answers to all customer inquiries, policy questions, product questions, pricing questions and recommendations.
Get Customer Order Status
Answer inquiries from a customer about questions related to their orders.
Birthday Coupon
Customer in inquiring about their birthday promotion or coupon
Cancel Order (Spelling Validation)
Use this guide to cancel a user's order over the phone. Do not use this guide for canceling credit cards or any other service besides an order. Use this guide if you receive an order number starting with "M" or "m".
Huda Beauty brand support inquiries
For customers asking or commenting about Huda Beauty brand marketing campaign, Huda, Huda Beauty, or anything involving that brand.